If you've received a notification from PayPal about the cancellation of automatic payments to Nili Canada, it indicates a temporary disruption in the integration between PayPal's API and the Nili Client Area. This disruption may result in payments not being correctly recorded in your account. Understanding the Integration Issue This issue arises when there is a breakdown in the communication pathway that records transactions from PayPal to your Nili profile, preventing automatic payment confirmation. Immediate Steps for Unpaid Invoices For users with outstanding invoices, the resolution is straightforward: Addressing Previously Paid, Unrecorded Transactions If you encounter a scenario where your payment was processed by … [Read more...] about Navigating Your PayPal Notification and Payment Integration
FAQs
How to Recover Deleted Emails
Accidentally deleting an important email can be stressful. Fortunately, Nili Webmail provides options to recover these emails, ensuring that you don’t lose crucial information. Steps to Recover Deleted Emails Prevention Tips ConclusionRecovering deleted emails in Nili Webmail is straightforward with these steps. Always remember to act quickly and keep your emails organized to prevent accidental losses. … [Read more...] about How to Recover Deleted Emails
Understanding Disk Space Usage and Automatic Add-ons for Your Nili Email Account
Introduction Managing disk space in your Nili Email account is crucial for a seamless email experience. Many users often wonder about the origin of an extra add-on on their invoices, especially when they have not intentionally made such a purchase. This article aims to clarify the steps Nili takes when your email account disk space usage approaches its limit, as well as explain the automatic billing add-on you might see on your invoice. Receiving the 80% Disk Space Usage Email What Does the Email Mean? When your Nili Email account utilizes over 80% of the allocated disk space, our system will automatically send you an email notification. This is to alert you that your account is nearing its storage capacity, which could … [Read more...] about Understanding Disk Space Usage and Automatic Add-ons for Your Nili Email Account
Autoresponder Setup: How to Set Up Automatic Replies for Your Nili Email Account
Introduction Going on vacation or stepping away from your email for an extended period? An autoresponder is an excellent way to keep your contacts informed while you're unavailable. This guide will walk you through the steps to set up an automatic reply for incoming emails on your Nili email account. Preliminary Steps Before setting up the autoresponder, make sure you are logged into your Nili Webmail account. Setting Up Autoresponder Step 1: Access Settings Step 2: Navigate to Autoresponder Step 3: Create a New Autoresponder Step 4: Configure Autoresponder Settings Step 5: Enable HTML (Optional) If you want to include HTML formatting in your autoresponder message, check the box next to 'Enable … [Read more...] about Autoresponder Setup: How to Set Up Automatic Replies for Your Nili Email Account
Attachment Limits: Understanding Size Limits and Alternatives for Sharing Large Files
Introduction Email has become an indispensable tool for both personal and professional communication. One of its most utilized features is the ability to attach files, making it convenient to share documents, images, or other types of files. However, there are limits to the size of the attachments you can send. This article aims to inform you about these attachment size limits and offer solutions for sharing larger files. Why Are There Attachment Size Limits? Email protocols were initially designed when internet bandwidth was much more limited than it is today. As a result, there are restrictions on how much data you can send in a single email to ensure smooth operation of mail servers and to prevent misuse. Common Attachment … [Read more...] about Attachment Limits: Understanding Size Limits and Alternatives for Sharing Large Files
Domain example.com has exceeded the max defers and failures per hour
What is this error? If you are receiving an error similar to “Domain example.com has exceeded the max defers and failures per hour (15/15 (100%)) allowed“ in an email bounceback, it means that outgoing email from your domain has triggered a rule in the server that will stop any further email from going out of the server. This happens when a domain account sends emails that fail or get deferred. No further emails are allowed if the number of failures or defers exceeds the server limit. How can I fix this? This error is derived from an hourly monitoring system, where any blocked domains can send emails again at the top of every hour. For example, if you received this error at 2:45 pm, the block will release at 3:00 pm, and the domain … [Read more...] about Domain example.com has exceeded the max defers and failures per hour
How to Clean Nili Email Disk Space
Maintaining a clean and organized email disk space is crucial for smooth operations, especially if you're running low on storage. Emails, attachments, and other saved data can quickly add up, making it essential to clean up your disk space periodically. If you are using Nili for your email services, this guide will walk you through the entire process of cleaning up disk space, offering different approaches depending on your needs. Important Preliminary Step: Backup Your Messages Before you begin the process of cleaning up your Nili email disk space, it is strongly recommended that you back up all your messages. You can use an email client like Thunderbird to download and save all your emails to your local device. How to Backup … [Read more...] about How to Clean Nili Email Disk Space
How to change the time zone in webmail
Managing emails effectively often requires that the timestamp on your messages align with your local time zone. By default, Nili's Roundcube webmail uses Eastern Standard Time (EST). However, you may need to change the time zone to match your geographical location for better email management. This guide provides you with detailed steps on how to update the time zone settings in Roundcube webmail, Nili's default webmail client. Pre-requisites Step-by-Step Guide to Changing Time Zone in Roundcube Webmail Step 1: Access Nili Webmail Step 2: Navigate to Settings Step 3: Access Preferences Step 4: Update Time Zone Step 5: Save Changes Important Notes: Conclusion Changing the time zone in Nili's … [Read more...] about How to change the time zone in webmail
How to Change Nili Email Password
How to Change Your Nili Email Password: A Comprehensive Guide Changing your email password regularly is an essential practice for maintaining the security of your account. If you are using Nili for your email services, you may notice that the process to change your password is slightly different from other email providers. This guide aims to offer a step-by-step explanation of how to change your Nili email password through the webmail interface. Pre-Requisites Step-by-Step Instructions to Change Nili Email Password Step 1: Log In to Nili Webmail Step 2: Access Webmail Home Step 3: Navigate to Password & Security Step 4: Update Your Password Step 5: Save Your New Password Important … [Read more...] about How to Change Nili Email Password
My Emails Arrived Late
No, Nili has no delay! At Nili, our goal is to provide you with a fast and reliable email experience. As soon as a new email reaches our servers, it appears in your inbox immediately. Similarly, when you send a message, it is delivered to the destination without delay—provided that the receiving system processes it promptly. How Email Delivery Works What to Do If You Experience Delays Important Note on Email Delivery While we strive to deliver every email as quickly as possible, there are circumstances where messages may never reach their destination. Here are some common reasons: These factors are typically beyond our control. Final Thoughts Nili is dedicated to ensuring that your emails are delivered as fast … [Read more...] about My Emails Arrived Late
