No, Nili has no delay!

At Nili, our goal is to provide you with a fast and reliable email experience. As soon as a new email reaches our servers, it appears in your inbox immediately. Similarly, when you send a message, it is delivered to the destination without delay—provided that the receiving system processes it promptly.

How Email Delivery Works

• Instant Reception on Nili’s Servers:
  Every email arriving at our servers is displayed in your inbox without any internal delay.
• Outbound Email Delivery:
  When you send an email, our systems work quickly to forward it to the intended recipient. However, once an email leaves Nili’s environment, its delivery depends on the external service provider’s processing. Some providers may experience delays when handling a large volume of outgoing emails.

What to Do If You Experience Delays

• Receiving Emails:
  If you notice that emails sent to you are arriving late, it might be due to delays on the sender’s end rather than an issue with our service. We recommend waiting for up to one hour. If the email still hasn’t arrived after that time, please contact our support team.
• Sending Emails:
  Rest assured that emails sent from Nili are dispatched immediately. Delays in delivery generally occur when external servers take longer to process incoming messages.

Important Note on Email Delivery

While we strive to deliver every email as quickly as possible, there are circumstances where messages may never reach their destination. Here are some common reasons:

• Spam Filters and Security Protocols:
  • Receiving servers often employ stringent spam filters.
  • Test emails—with very short subject lines or no body content—can trigger these filters and may be blocked.
• Sender or Recipient Issues:
  • Incorrect email addresses, full mailboxes, or misconfigured servers can prevent delivery.
• External Server Policies:
  • Once an email leaves Nili’s systems, its successful delivery is subject to the receiving server’s policies and settings.
• Technical and Network Problems:
  • Temporary network issues or server errors can sometimes interrupt email transmission.

These factors are typically beyond our control.

Final Thoughts

Nili is dedicated to ensuring that your emails are delivered as fast as possible. We take pride in our instant delivery system, but please be aware that factors outside our network—such as external server delays or overly brief test emails—can affect email delivery. If you experience any issues or have concerns about email delays, do not hesitate to contact our support team.